![]() Keep It 2 is a major new version and a new license is required if you are not a subscriber. I paid for Keep It 1.x, do I need to pay to use Keep It 2.x? If you do not, make sure to check your junk / spam folders. Generally you should expect a reply to a support request within 1 - 2 working days. If you are unable to send a support request from within the app, you can also email Choose Help > Save Log Files from the menu.If not, you can attach the files as follows: If you are using Apple Mail, that will attach log files that can be very useful for diagnosing all kinds of problems. ![]()
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